The full form of “IRCTC” is Indian Railway Catering and Tourism Corporation. It is a subsidiary of the Indian Railways, the state-owned railway company of India. IRCTC was established in 1999 and is headquartered in New Delhi, India.
IRCTC is responsible for the online ticketing and e-catering services for the Indian Railways. The organization operates the official website of the Indian Railways, which allows passengers to book tickets, check seat availability, and plan their journeys. It also provides e-catering services, allowing passengers to order food online for delivery at select railway stations and on trains.
The IRCTC website and mobile app are widely used by Indian citizens and is known for its efficient and user-friendly interface. The website also offers various other services like train schedule, PNR status, train fare enquiry, and train between stations.
IRCTC also provides tourism-related services like package tours, hotel bookings, and car rentals. It also operates the Indian Railway Catering and Tourism Corporation (IRCTC) Tourism, a division that offers a range of tour packages covering destinations across India.
In addition to its online services, IRCTC also operates a number of facilities at railway stations, including retiring rooms, waiting rooms, and refreshment rooms. It also operates a number of food stalls and vending machines at railway stations and on trains.
IRCTC is also known for its corporate social responsibility initiatives. It has undertaken several CSR projects such as providing education to underprivileged children, providing financial assistance to the needy, and promoting eco-friendly practices.
In conclusion, IRCTC is Indian Railway Catering and Tourism Corporation, a subsidiary of Indian Railways responsible for the online ticketing and e-catering services for the Indian Railways. It operates the official website of the Indian Railways, which allows passengers to book tickets, check seat availability, and plan their journeys. It also provides e-catering services, allowing passengers to order food online for delivery at select railway stations and on trains. IRCTC also provides tourism-related services like package tours, hotel bookings, and car rentals and runs a number of facilities at railway stations, including retiring rooms, waiting rooms, and refreshment rooms. It also undertakes several CSR projects.